Canada Numbers Hub Canada Numbers Hub

Privacy Policy Statement

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

This Privacy Policy describes how Canada Numbers Hub ("we", "our", or "Platform") collects, uses, stores, and protects your personal information when you use our informational services regarding regulated number selection events in Canada. We are committed to protecting your privacy and handling your data transparently.

1. Information Collection and Purpose

We collect personal information that you voluntarily provide when creating an account or contacting support, including: your email address, legal name, and province of residence.

This information is collected solely for the purposes of: account verification, service delivery, communication about Platform updates, and compliance with Canadian privacy regulations.

We do not collect sensitive personal data beyond what is necessary for Platform functionality and legal compliance.

2. Data Storage and Security Measures

All personal information is stored on secure servers located in Canada, protected by industry-standard encryption and security protocols.

We implement technical and organizational measures including: encrypted data transmission (TLS/SSL), regular security audits, access controls, and staff privacy training.

Data retention periods are determined by legal requirements and operational necessity, typically not exceeding 7 years after account deactivation.

3. Information Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Information may be shared with: service providers necessary for Platform operations (hosting, email delivery), legal authorities when required by Canadian law, or with your explicit consent.

All third-party service providers are contractually obligated to maintain confidentiality and security standards equivalent to our own.

4. Data Deletion and User Rights

You have the right to: access your personal data, request corrections to inaccurate information, and request deletion of your data subject to legal obligations.

To request data deletion, please contact our privacy officer at support@canadanumbershub.com with "Data Deletion Request" in the subject line.

Deletion requests will be processed within 30 days, with confirmation sent to your registered email address upon completion.

5. Cookies and Tracking Technologies

We use essential cookies for Platform functionality, including session management and security features. These cookies do not track your activity across other websites.

Optional analytics cookies may be used to improve Platform performance and user experience, with clear opt-in consent required.

You can manage cookie preferences through your browser settings or our cookie consent management tool.

6. Security Breach Protocol and Contact

In the event of a data security breach that may affect your personal information, we will: immediately investigate the incident, take steps to mitigate potential harm, and notify affected users and regulatory authorities as required by Canadian law.

For privacy-related inquiries or to report concerns, contact our Privacy Officer at:

We respond to all privacy inquiries within 10 business days.

Your Privacy Rights Under Canadian Law

Right of Access

Request a copy of your personal information held by us

Right to Correction

Request correction of inaccurate or incomplete information

Right to Deletion

Request deletion of your personal information, subject to legal requirements

This Privacy Policy may be updated to reflect changes in our practices or legal requirements. Material changes will be communicated through Platform notifications or email.